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Cookie policy

What is the purpose of our Cookie Policy?

Innovative Diagnostics, which manages the website www.innovative-diagnostics.com, places great importance on the confidentiality of your personal data, which we view as a mark of our commitment to integrity and trust, including with regard to cookies.

As such, our Cookie Policy clearly demonstrates our commitment to ensuring that Innovative Diagnostics complies with applicable data protection regulations, particularly those regarding cookies used when you browse our website www.innovative-diagnostics.com.

If you would like information about the other personal data processing activities we carry out, we invite you to consult our Personal Data Privacy Policy, which is available at any time on our website www.innovative-diagnostics.com.

What is a cookie, and does it allow us to identify you directly?

A cookie is a small “text” file placed and hosted by a server on your device (e.g., smartphone, tablet, or computer) when you visit a website.

A cookie does not allow us to identify you personally, as it only identifies your device via your IP address, as well as various pieces of information related to your browsing activity (e.g., duration of visit, pages viewed, screen size, etc.).

What is a technical cookie, and why do we use them?

The proper functioning of our website www.innovative-diagnostics.com necessarily involves the use of technical cookies, which we may use without your prior consent, based on our legitimate interest in providing you with a functional website.

For example, a technical cookie allows us to remember your website language and layout to facilitate future logins and browsing.

Thus, although we do not recommend it, you can always prevent these cookies from being stored on your device by adjusting your browser settings as follows: Chrome, Microsoft Edge, Safari, Firefox, and Opera.

However, in this case, your experience as a visitor may be compromised. To restore a good browsing experience, you will need to re-enable technical cookies.

What is a statistical cookie and why do we use it?

A statistical cookie allows us to analyze your use of a website (e.g., browsing time, pages visited, etc.) in order to improve your experience and provide you with a service tailored to your needs.

For our website www.innovative-diagnostics.com, we use statistical cookies that require consent and can only be stored on your device with your prior consent, which you provide via our cookie banner.

What is an advertising cookie and why do we use them?

An advertising cookie can be used either to display ads on a website or to identify the source from which a visitor arrived at the site (e.g., Google, Bing, etc.).

We guarantee that we do not use any advertising cookies for the operation of our website.

What personal data do we process with our cookies, and for how long?

The personal data processed by the cookies we use are:

  • your IP address and a user ID that we create when you first log in to recognize you for a maximum period of 13 months
  • if you accept the use of statistical cookies, your personal data related to your browsing on our website (e.g., pages visited, browsing duration, etc.) for a maximum period of 13 months, non-renewable prior to any new connection before the 14th month

Upon expiration of the retention periods specified below, we do not retain any data concerning you. At most, we may anonymize your data for statistical purposes.

How do you control the use of cookies?

You may opt out of cookies at any time using our cookie banner.

In the event that the cookie banner no longer appears, you can also configure cookies via the “Manage Cookies” tab on our website or directly in your browser by following these instructions: Chrome, Microsoft Edge, Safari, Firefox, and Opera.

What rights do you have to control the use of your personal data collected via cookies?

Applicable data protection regulations grant you specific rights that you may exercise at any time and free of charge to control how we use your data.

  • Right to access and copy your personal data, provided that such a request does not conflict with trade secrets, confidentiality, or the secrecy of correspondence.
  • Right to rectify personal data that is inaccurate, outdated, or incomplete.
  • Right to object to the processing of your personal data when such processing is based on our legitimate interest, unless there are legitimate and compelling reasons justifying such processing that override your interests, rights, and freedoms.
  • The right to request the erasure (“right to be forgotten”) of your personal data that is not essential to the proper functioning of our services.
  • Right to restrict the processing of your personal data, which allows you to document the use of your data in the event of a dispute regarding the lawfulness of the processing.
  • Right to data portability, which allows you to retrieve a portion of your personal data in order to easily store or transfer it from one information system to another.
  • Right to provide instructions regarding the disposition of your data in the event of your death, either directly by you, through a trusted third party, or through a beneficiary.

For a request to be considered, it must be submitted directly by you or your representative to rgpd@innovative-diagnostics.com.

Requests cannot be made by anyone other than you or your representative. We may therefore ask you to provide proof of identity if there is any doubt regarding the identity of the requester, as well as proof of representation.

We will respond to your request as soon as possible, with a maximum response time of one month from receipt, unless the request is technically complex or we receive a large number of requests at the same time. In such cases, the response time may be up to three months.

Please note that we may refuse to respond to any excessive or unfounded requests, particularly if they are repetitive in nature.

Can your personal data collected via our cookies be transferred outside the European Union?

The statistical cookies we use may send your IP address and user ID outside the European Union in order to function. In this case, we guarantee that these tools strictly comply with applicable data transfer rules to ensure the confidentiality and adequate protection of your personal data.

Who can you contact for more information about the use of your personal data?

To best ensure the protection and integrity of your data, we have officially appointed an independent Data Protection Officer (“DPO”) with our supervisory authority.

You may contact our DPO at any time, free of charge, at rgpd@innovative-diagnostics.com to obtain more information or details on how we process your data.

How can you contact the CNIL?

You may contact the “Commission nationale de l’informatique et des libertés” (CNIL) at any time using the following contact information: CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07, or by phone at 01.53.73.22.22.

Can the Cookie Policy be modified?

We may modify our Cookie Policy at any time to adapt it to new legal requirements as well as to new processing activities we may implement in the future.